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The voice of store operators

2023-04-13

SAY YEAH official website: sayyeahus.com

Only by considering issues from the perspective of customers can we serve customers better.

The next paragraph is my heartfelt words as an operator. Today we are here to confide in each other, so that everyone can better understand our brand, product and service concept.

Online shopping is different from offline shopping. Offline shopping is a purchase behavior after face-to-face communication between people. During the communication, people already have a general understanding of some basic information about the seller, as well as information about the goods that can be more intuitively understood. However, this is not the case with online shopping. When you are facing the other party in front of the screen, you can’t even understand the other party. Is it male or female.

Trust is the biggest problem with online shopping.

Later, I thought for a long time, how can I solve such a problem? In the end, I came to a conclusion, that is to maintain a high degree of good reputation from beginning to end, let your brand spread among people, and slowly build up brand trust, which is the fundamental solution to the problem.

Therefore, we have standardized a series of operations and services, trying our best to solve problems for customers and provide satisfactory services.

In response to some questions that customers have when purchasing, here are some simple answers for you.

First of all, everyone is concerned about the price issue. Our company's products are factory direct sales, there is no secondary price increase by dealers, and the price can be guaranteed to be the lowest in the market among similar products, so you can buy with confidence. The second is after-sales issues. We provide customers with a series of services such as consultation before purchase, installation after purchase, damage compensation, and maintenance.

In short, the fundamental purpose is to allow customers to obtain a satisfactory shopping experience. If you think there is anything worthy of improvement, we welcome pointing out and correcting.
For details, please emails us.

sales@sayyeahus.com

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